Last Modified: 02/04/2025
This Privacy Policy (“Policy”) of 33 Mile Radius, LLC, Keyword Connects LLC and Azar, LLC doing business as EverConnect (“EverConnect,” “us,” “our,” or “we”), which will always be at https://www.everconnect.com/privacy-policy/ is intended to help you understand our privacy practices and how we collect, use, disclose and process your personal information. We also describe your rights and choices with respect to how we process your personal information. This Policy applies to www.everconnect.com, including all subdomains (“Site(s)”). This Policy does not apply to any other websites owned or operated by EverConnect, any web-based or mobile services or software applications offered by EverConnect, terms for which are included with those sites and products individually. EverConnect has a “data controller” or direct relationship with all individuals accessing the Sites or submitting personal information via the Sites for any reason.
ACCEPTANCE:
Any entity accessing the Sites (“you”) represents and warrants that you accept the data practices and terms described in this Policy. If you do not agree with this Policy, please discontinue your use of the Sites immediately.
CHANGES TO THIS POLICY:
We may revise this Policy from time to time and without prior notice to you. Except as otherwise noted in this Policy, such changes may apply to any personal information we already hold about you or personal information collected after the Policy is modified. Changes will be posted on this page and are effective as of the “Last Modified” date at the top of this Policy. Please visit this page regularly so that you are aware of our latest updates. Continuing to access or use this Site after any changes become effective indicates your acceptance of the revised Policy.
In addition, we may provide you with “just-in-time” disclosures or additional information about the data processing practices of specific parts of our Site. Such notices may supplement this Policy or provide you with additional choices about how we process your personal information.
THIRD PARTIES:
This Policy does not apply to information processed by third parties, for example, when you visit a third party website or interact with third party services including those you may access by following a link from the Sites or those with whom we may share information as set forth in this Policy. Please review any third parties’ privacy policies before disclosing information to them.
PERSONAL INFORMATION:
“Personal Data” means any information about an identified or identifiable individual and any device information that may be linked with an identifiable individual. We collect and process the following types of information. Note: Specific Personal Data elements listed in example are provided for example only and may change. We may create anonymous records from Personal Data for certain business purposes of EverConnect and its Affiliates as defined below. Any information that is anonymized or aggregated is no longer Personal Data and we may indefinitely use it, share it and retain it for any reason.
“Contact Data”: Personal Data about you used to contact you. For example: your name, company name, title, email address, physical address, phone number, username.
“Performance & Log Data”: Information created by your use of our Sites. For example: your IP address, browser type, operating system, command line information, diagnostic information related to the Site (i.e. crash activity reports), the referring webpage, pages visited, date, your geo-location, your mobile carrier, your device and application IDs and search terms. Note that Depending on the law of your country of residence, your IP address may legally be considered personally identifiable information.
“Cookies”: A cookie is a small amount of data generated by a website and saved by your web browser. Its purpose is to remember information about you, similar to a preference file created by a software application. In some cases, Cookies and similar automated data collection technologies may be used to collect personal information, or information that becomes personal information if we combine it with other information.
“Other Data”: Any other information that an individual provides to us. For example: survey responses, blog comments, or other communication submitted to EverConnect.
COLLECTION AND PROCESSING:
We collect your Personal Data through our Sites. Our Sites are public, any information that is disclosed on our Sites may appear on search engines, or other publicly available platforms and may be “crawled,” searched and used by unaffiliated third parties. Please do not post any information that you do not want to reveal publicly.
Customer Service: When you contact us through the Sites, including submitting a “contact us” or other online inquiry form, subscribing to a newsletter or blog, entering a contest, registering for a demo or webinar, completing an online survey or any other means, we may record your Contact Data in our customer relationship management system and use your Personal Data to respond to you. If you provide a mobile phone number to us, you are explicitly granting us permission to send text messages to that number to respond to your request and to contact you at that number via an auto-dialer, which we may do at our discretion.
Marketing: We may use your Personal Data to keep you updated about our products and services and send you promotional material about EverConnect and as permitted by applicable law, on behalf of our parent company, affiliates, subsidiaries, joint ventures, or other companies under common control with us (collectively, “Affiliates”) and partner companies. Promotional materials may include marketing communications, online surveys, notifications regarding our events and webinars and those of our Affiliates and partners. If you provide a mobile phone number to us, you are explicitly granting us permission to send text messages, recorded messages, and/or use an auto-dialer to contact that number for marketing and promotional purposes, which we may do at our discretion. You may opt-out of our marketing communications at any time.
Cookies & Similar Tech: When you access the Sites or open one of our HTML emails, we may automatically record Performance & Log Data by using Cookies, web beacons, pixel tags, click-stream tracking and similar automated data collection technologies. We use this Personal Data for essential and functional purposes including for site administration, to improve the performance and usability of the Sites, and analyze how users interact with the Sites. On certain portions of our Sites, we may collect Personal Data through these technologies for advertising, remarketing or other similar purposes.
Security: We process your Personal Data to enhance the security of our Sites and to combat spam, malware or other security risks. This may include monitoring your activities on our Sites. Without processing your Personal Data for such purposes, we may not be able to ensure the security of our Sites.
Additional Processing: If we process Personal Data in connection with your use of the Sites in a way not described in this Policy, this Policy will still apply generally (e.g. with respect to Your Rights and Choices) unless otherwise stated when you provide it.
SHARING:
Information we collect may be shared with a variety of parties depending upon the purpose for and context in which that information was provided. In all cases where we share Personal Data with third parties, we will use a “minimum necessary” standard to disclose only that information required for satisfying the purpose of or performing the service for which the information is disclosed. We generally transfer Personal Data.
Consent: We will share your Personal Data in accordance with your consent for us to do so.
SMS: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Upon messaging opt-in, the end user agrees to receive messages from Everconnect regarding their products, services, company news, events, and cross promotions. End users may opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply.
Service Providers: In connection with our general business operations, to enable certain features, and in connection with our other legitimate business interests, we may share your Personal Data with service providers or sub-processors who provide certain services or process data on our behalf. Our contracts with these service providers dictate that they only use your information in connection with the services they perform for us and you consent to our sharing of information with these parties by using our Sites subject to this Policy.
Affiliates: In order to streamline certain business operations, develop products and services that better meet the interests and needs of our customers, and inform our customers about relevant products and services, we may share your Personal Data with any of our current or future affiliated entities, subsidiaries and parent companies (“Affiliates”). You hereby agree to our sharing some or all of your information and Personal Data with our Affiliates.
Third-Party Partners: When you complete an online inquiry form to which you were referred by a third-party partner, any information collected through the EverConnect hosted online inquiry form may be shared with the referring third party partner. We may share your Personal Data with third parties for marketing or adverting purposes, as permitted by law. For example, when you sign up for a webinar co-hosted by us and a third-party partner, we may share your Personal Data with the third-party partner. Third party partners may use your Personal Data for their own purposes subject to their own privacy policies.
Business Transactions: Your Personal Data may be processed in the event of a business transaction, such as a merger, acquisition, liquidation, or sale of all or a portion of our assets. For example, Personal Data may be disclosed (subject to confidentiality restrictions) during the due diligence process for a potential transaction or may part of the assets transferred, in such case the acquiring company will possess any rights granted to us under this Policy.
Legal Disclosures: In limited circumstances, we may without notice to you or your consent, access and disclose your Personal Data any communications sent or received by you, and any other information that we may have about you to the extent we believe such disclosure is legally required, to prevent or respond to a crime, to investigate violations of our Terms of Use, or in the vital interests of us or any person. Note, these disclosures may be made to governments that do not ensure the same degree of protection of your Personal Data as your home jurisdiction. We may, in our sole discretion (but without any obligation), object to the disclosure of your Personal Data to such parties.
RETENTION:
We retain Personal Data for so long as necessary to service the purpose(s) for which your Personal Data was processed and for a reasonable time thereafter, or as necessary to comply with our legal obligations, to resolve disputes or enforce our agreements. While retention requirements can vary by jurisdiction, we generally apply the retention periods noted below:
Site Activity: We may store any information about your activity on our Sites or any Other Data created, posted or shared by you on our Sites for as long as we deem it necessary or until you provide specific instructions to delete it, which may be indefinitely, or where a valid business reason exists for such storage such as maintaining the integrity of our systems and logs or for the establishment or defense of legal claims, audit and crime prevention purposes.
Marketing: We store information used for marketing purposes indefinitely until you unsubscribe. When you unsubscribe from marketing communications, we add your contact information to our suppression list to ensure we respect your unsubscribe request.
Cookie Data: We retain any information collected via cookies, clear gifs, flash cookies, webpage counters and other technical or analytics tools up to one year from the expiry of the cookie or date of collection. Cookies owned by third parties may have other retention periods.
Call Recording: As required by applicable law, we will inform you that a call will be recorded before doing so. Any recorded telephone calls with you may be retained for a period of up to six years.
YOUR RIGHTS AND CHOICES:
Rights:
You have the following rights in your Personal Data, in each case to the extent required/permitted under applicable law, and subject to our rights to limit or deny access or disclosure under applicable law.
Access: You may request a list of your Personal Data that we process by submitting an official request in writing via email to address provided below.
Rectification: You may correct any Personal Data that we hold about you by emailing us at the address provided below and indicating both the inaccurate and corrected information.
Erasure: You may request that we delete your Personal Data from our systems once per year by making an official request in writing via email to the address provided below and indicating the specific information you would like permanently deleted from our systems.
Data Export: You may request a copy of your Personal Data in a common portable format of our choice by submitting an official request in writing via email to the address provided below.
We may require that you provide additional Personal Data to exercise these rights, e.g. information necessary to prove your identity. We also reserve the right to retain certain account information for our recordkeeping or compliance purposes.
Choices:
It is possible for you to access and use the Sites without providing any Personal Data, but you may not be able to access certain features or view certain content and some portions of the Sites may not function properly. You have the following choices regarding Personal Data we process:
Consent: If you consent to processing you may withdraw your consent at any time to the extent required by law.
Opt-Out: You may opt-out of receiving marketing communications from us by following the opt-out instructions included in such communications. Any communications from us that are not service-related or transactional in nature will offer you an “unsubscribe” option. To the extent required by law, you may choose to opt-out of sharing Personal Data with third parties.
Cookies: If you do not want information collected through the use of cookies, you can manage/deny cookies (and certain technologies) using your browser’s settings menu or by using a variety of tools.
- You can visit the Google Ads Settings page here.
- You can use the Google Analytics Opt Out Browser add on.
- Digital Advertising Alliance’s opt-out page here allows you to opt out from receiving third party advertiser cookies.
- You can visit the Network Advertising Initiative opt-out page here.
- You can control Facebook’s use of interest-based ads through your Facebook account settings or can visit the customer support page here.
- To learn more about cookies and similar tracking technologies, and how they can affect your privacy, visit allaboutcookies.org.
As there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
CALIFORNIA PRIVACY RIGHTS:
This section only applies to users of our Sites that are residents of the State of California at the time of data collection and are in addition to the rights set forth above. California residents have certain additional rights subject to the California Consumer Privacy Act of 2018 (“CCPA”).
Consumer Information collected through the Sites is collected for our use and is not transferred to any third party for valuable consideration. However, if you are a California resident, you may send us specific instructions not to sell your personal information now or in the future. Such requests can be made via phone, email or in writing to the contact information provided below.
Access: You may request a list of your Personal Data that we process by submitting an official request in writing via email to address provided below.
Rectification: You may correct any Personal Data that we hold about you by emailing us at the address provided below and indicating both the inaccurate and corrected information.
Erasure: You may request that we delete your Personal Data from our systems that: is no longer necessary in relation to the purposes for which it was collected or otherwise processed; was collected in relation to processing that you previously consented to but later withdrew such consent; or was collected in relation to processing activities to which you object and there are no overriding legitimate grounds for our processing.
Data Export: You may request a copy of your Personal Data in a common portable format of our choice by submitting an official request in writing via email to the address provided below.
Third Parties: California law provides you have the right to receive the following information: the categories of information we disclosed to third parties for the third parties’ direct marketing purposes during the preceding calendar year; and the names and addresses of third parties that received such information or, if the nature of their business cannot be determined from the name, examples of the products or services marketed. You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. You may make this request by emailing us at the address provided below.
California residents have the right to exercise the privacy rights in this section twice within any 12-month period under the CCPA by contacting EverConnect at the contact information provided below. California residents may exercise these rights via an authorized agent who meets the agency requirements of the CCPA. Any request subject to CCPA is subject to an identification and residency verification process. We will not fulfill any CCPA request unless we have received sufficient information for us to verify the requestor is properly authorized to make such request and the request provides sufficient detail for us to properly understand, evaluate and respond.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA: we will not deny you goods or services; charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; provide you a different level or quality of good or services; or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
SECURITY:
We have implemented reasonable security measures designed to secure your Personal Data from accidental loss, unauthorized access, use, alteration and disclosure, however we do not provide any guarantee that your Personal Data will remain secure. We are not responsible for circumvention of any privacy settings or security measures contained on the Sites. All information you provide to us is stored on our service providers’ servers which utilize industry standard security controls; however, we do not have control over and will not be liable for third parties’ security processes. Any transmission of information or Personal Data is at your own risk
MINORS:
Our services are neither directed at nor intended for direct use by individuals under the age of 18 or the age of majority in the jurisdiction where they reside. Further we do not intentionally gather information about such individuals. If we learn that we have inadvertently done so, we will promptly delete it. Do not access or use the Sites if you are not the age of majority in your jurisdiction unless you have the consent of your parent or guardian.
INTERNATIONAL TRANSFERS:
We operate in the United States. Our Sites may be accessed from anywhere, and users outside of our target United States markets may submit their Personal Data to us via forms, comment fields, or other input mechanisms. If you are accessing the Sites from outside the United States, or submitting your Personal Data to us from outside the United States, your Personal Data may be transferred to, stored, or processed in the United States and maintained on computers or servers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective those in your jurisdiction. By accessing our Sites, you understand and consent to the transfer of your information to the United States and to those third parties with whom we share it as described in this Policy, whether or not we can currently serve your jurisdiction.
ADDITIONAL LINKS: Lead Purchase Terms
CONTACT INFORMATION:
EverConnect
PO Box 518
Bath, Ohio 44210
Email: privacy@33mileradius.com
Phone:
Toll Free: 1-888-594-8381
Local: 216-600-0879
Ignite Visibility and its affiliates (EverConnect, 33 Mile Radius LLC, Keyword Connects LLC, Remodeling.com LLC, Best Pick Reports LLC, Five Star Rated LLC, Socius Marketing LLC, Qiigo Inc., Brighter Vision Web Solutions, Inc.) (“
Ignite Visibility,” “
Company,” “
we,” “
us,” or “
our”) want you to be familiar with how we collect, use, and disclose Personal Information. This
Privacy Policy describes our practices in connection with Personal Information that we collect through:
- Websites operated by us from which you are accessing this Privacy Policy (“Websites”);
- Social media properties from which you are accessing this Privacy Policy (“Our Social Media”);
- Email messages and other communications that we send to you (“Communications”); and
- Any other offline business interactions you may have with us (“Offline Interactions”).
Collectively, we refer to the Websites, Our Social Media, Communications, and Offline Interactions as the “
Services.”
Please note that this Privacy Policy does not govern any Personal Information that we process
on behalf of our enterprise customers as a service provider or processor. This information will be governed by our agreements with those customers.
CATEGORIES AND SOURCES OF PERSONAL INFORMATION COLLECTED
“
Personal Information” is information that identifies an individual or relates to an identifiable individual. Depending on the nature of your interactions with the Services (e.g., whether you are home professional, a consumer looking to match with a home professional, or a business that is otherwise looking to partner or engage with us), we may collect the following categories of Personal Information:
Personal Information we receive from you:
| Account Information |
Such as the username and password you use to access the Services. |
| Identifiers |
Such as first and last name, prefix, email address, telephone number, postal address, driver’s license, identity card, government-issued ID, and professional or trade-related information. |
| User Content |
Such as reviews about our Services and other content that you may create or share with us during our relationship, including posts on Our Social Media and comment sections. |
| Preferences |
Such as language, interests, and other feedback/preferences that you might express during your use of our Services. |
| Marketing Data |
Such as your choices regarding our newsletters, surveys, and other marketing/advertising displayed or provided to you, and preferred methods of such promotional communication. |
| Visitor and Event Information |
Such as dietary restrictions, travel, and accommodation details, issued identification pass to access the premises, and other details specific to a particular event or conference that you share with us. |
| Project Information |
Such as home improvement project type, budget, timelines, and property details. |
| User Interactions |
Such as information about how users engage with the Services and each other. |
| User Photos and Videos |
Such as photos and videos submitted by you while using our Services. |
| Commercial Information |
Such as details of your communications with us, details of your claims, complaints, queries in general, transaction information, and purchase history, including purchases considered, credit or debit card, which includes details like the cardholder’s name, primary account number, and expiration date. |
| Employment Information |
Professional or employment-related details such as work history. |
Personal Information collected automatically through your use of our Services:
| Online Activity Data |
Pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.
This includes data obtained through cookies and similar technologies, as described in the COOKIES AND SIMILAR TECHNOLOGIES section. |
| Device Information |
Your mobile device’s operating system type and version, manufacturer and model, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), advertising ID, and general location information.
This includes data obtained through cookies and similar technologies, as described in the COOKIES AND SIMILAR TECHNOLOGIES section. |
| Audio/Visual Data |
Audio, electronic, visual, thermal, olfactory, and similar information, such as call and video recordings, photos and videos taken at one of our events/conferences, CCTV, and site security information. |
| Geolocation Data |
Such as device location and approximate location derived from IP address. |
Other sources from which we collect Personal Information:
| Social Media |
Such as profile pictures, social media account ID, and other public social media profile information, including lists of friends/followers on social media. |
| Third-Party Logins |
When you link, connect, or login to our Services with a third-party service (e.g., Google or Facebook), you direct the service to send us information as controlled by that service or as authorized by you via your privacy settings on that service. |
| Other Third Parties |
We may collect information from sources such as publicly available databases, marketing partners, third-party providers, network partners, and data brokers. |
We need to collect Personal Information to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
PERSONAL INFORMATION PROCESSING PURPOSES
We use Personal Information for our business purposes, including:
| Processing Purpose and Examples of Related Activities |
| Administering the Services: Providing the Services’ functionality to you, such as arranging access to your registered account; verifying your information; responding to your inquiries and fulfilling your requests, such as when you contact us via one of our online contact forms or otherwise (e.g., when you send us questions or comments, or when you request other information about our Services); matching homeowners and other consumers with our network partners; sending you administrative information, such as information regarding the Services and changes to our terms, conditions, and policies; and/or to allow you to send Services-related content to another person through the Services if you choose to do so. |
| Operations and general business: Administering online Services (including troubleshooting and diagnostic testing, conducting performance analyses of our systems and Services, testing new system features to evaluate their impact, system and log maintenance, technical support, system debugging, and hosting data); and facilitating mergers, acquisitions, and other reorganizations and restructurings of our business (including prospective transactions). |
| Conferences, visits, and other events: Facilitating and participating in conferences and events, welcoming guests and visitors to our premises. |
| Marketing: Sending you newsletters, event invitations, and mailings that we think may be of interest to you; fulfilling your event registration requests; and providing services, including providing events. We may also send you marketing communications by SMS, email, and telephone, subject to any consent requirements under applicable law. |
| Targeted advertising: Engaging advertising partners, including third-party advertising companies and social media companies, to display ads to you on other websites and online services. These companies may use cookies and similar technologies to collect information about your interaction over time across the Services, our communications, and other online services, and use that information to serve online ads that they think will interest you. We may also share information about our users with these companies to facilitate interest-based advertising to our or similar users (known as a “lookalike audience”) on other online platforms. |
| Processing Purpose and Examples of Related Activities |
| Administering the Services: Providing the Services’ functionality to you, such as arranging access to your registered account; verifying your information; responding to your inquiries and fulfilling your requests, such as when you contact us via one of our online contact forms or otherwise (e.g., when you send us questions or comments, or when you request other information about our Services); matching homeowners and other consumers with our network partners; sending you administrative information, such as information regarding the Services and changes to our terms, conditions, and policies; and/or to allow you to send Services-related content to another person through the Services if you choose to do so. |
| Operations and general business: Administering online Services (including troubleshooting and diagnostic testing, conducting performance analyses of our systems and Services, testing new system features to evaluate their impact, system and log maintenance, technical support, system debugging, and hosting data); and facilitating mergers, acquisitions, and other reorganizations and restructurings of our business (including prospective transactions). |
| Conferences, visits, and other events: Facilitating and participating in conferences and events, welcoming guests and visitors to our premises. |
| Marketing: Sending you newsletters, event invitations, and mailings that we think may be of interest to you; fulfilling your event registration requests; and providing services, including providing events. We may also send you marketing communications by SMS, email, and telephone, subject to any consent requirements under applicable law. |
| Targeted advertising: Engaging advertising partners, including third-party advertising companies and social media companies, to display ads to you on other websites and online services. These companies may use cookies and similar technologies to collect information about your interaction over time across the Services, our communications, and other online services, and use that information to serve online ads that they think will interest you. We may also share information about our users with these companies to facilitate interest-based advertising to our or similar users (known as a “lookalike audience”) on other online platforms. |
| Personalizing our Services: Personalizing our interactions with you and providing you with information and/or offers tailored to your interests, such as delivering content via our Services that we believe will be relevant and interesting to you. |
| Improving and developing Services that we may provide to you: Conducting data analysis, for example, monitoring and analyzing Services use and using data analytics to improve the efficiency of our Services; developing new Services; considering ways to enhance, improve, repair, maintain, or modify our Services; identifying usage trends, for example, understanding which parts of our Services are most interesting to users; determining the effectiveness of our promotional campaigns, so we can adapt our campaigns to the needs and interests of our users; and operating and expanding our business activities. |
| Relationship building and engagement: Facilitating and responding to any social sharing and posts on our Services and other customer relationship building activities. |
| Aggregation and/or anonymization: : Aggregating and/or anonymizing Personal Information so that it will no longer be considered Personal Information. |
| Security and fraud prevention: Conducting audits, verifying that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements; monitoring for and preventing fraud; and for security purposes, including maintaining system security and on-site security of our premises. |
| Legal and compliance: Fulfilling our legal and compliance-related obligations, including complying with applicable laws; complying with legal processes; responding to requests from public and government authorities; meeting national security or law enforcement requirements, compliance with requirements set by industry-specific supervisory bodies. Enforcing our terms and conditions and standards; protecting our operations; protecting the rights, privacy, or property of Company; responding to auditors; and allowing us to pursue available legal remedies and make insurance claims, defend claims, and limit the damages that we may sustain. |
| Emergency and incident response: Ensuring the safety of on-site personnel and visitors; responding to, handling, and documenting on-site accidents and medical and other emergencies; actively monitoring properties to ensure adequate incident prevention, response, and documentation (including CCTV); requesting assistance from emergency services; and sending notifications and alerts in the event of incidents or emergencies (such as via SMS, email, call, audio‑visual device prompts, etc.). |
DISCLOSURE OF PERSONAL INFORMATION
We disclose Personal Information to third parties and for the purposes described below, depending on each specific jurisdiction and applicable law:
| Recipients |
Examples and/or Purposes |
| Company Affiliates |
Our corporate parent, subsidiaries, and other affiliates. |
| Third-party service providers and contractors |
Including service providers and contractors that provide website hosting, IT and related infrastructure, email delivery, analytics, and other services for the following purposes:
- Administering the Services
- Improving the Services
- Operations and general business
- Security and fraud prevention
- Marketing
- Personalizing our Services
- Aggregating and/or anonymizing Personal Information
- Relationship building and engagement
- Conferences, visits, and other events
- Legal and compliance
|
| Advertising networks |
- Improving the Services
- Marketing and targeted advertising
- Personalizing our Services
- Relationship building and engagement
|
| Business partners |
- Event co-sponsors
- Third parties in connection with licensing, joint development, or similar arrangements
|
| Network partners |
Home professionals with whom we partner to provide homeowners and other consumers with home improvement, remodeling, disaster mitigation, restoration, and related services.
These network partners pay to participate in the Services, which enable us to connect them with homeowners seeking assistance.
For example, when a homeowner calls a phone number listed on the Services or submits an inquiry through the Services, we may route the call to, or disclose the homeowner’s Personal Information with our network partners. Depending on availability, geography, project type, and other factors, multiple network partners may receive your inquiry and Personal Information, and more than one network partner may contact you.
Our network partners may use this information to contact consumers regarding a home project or inquiry, or for their own customer engagement and marketing purposes. Their use of your Personal Information is governed by their own privacy policies, which may differ from this Privacy Policy. |
| Homeowners |
If you are a network partner, we may share your Personal Information with consumers who use the Services to search for home professionals. |
| Law enforcement, public, regulatory, and government authorities, courts, tribunals, or third parties where necessary to comply with applicable law and regulations |
- Emergency and incident response
- Security and fraud prevention
- Legal and compliance
- Responding to a request or providing information to public and government authorities
- Responding to law enforcement requests and orders or providing information to law enforcement
- For dispute resolution purposes
- To enforce our terms and conditions
- To protect our rights, privacy, safety, property, and/or that of our affiliates, you or others
|
| Professional advisors, such as accountants, actuaries, auditors, experts, consultants, lawyers, banks, and financial institutions |
- Security and fraud prevention
- Legal and compliance
- Improving the Services
|
| Third parties, such as an acquiring entity and its advisors, in connection with a sale or business transaction |
We may disclose or transfer your Personal Information in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). You will be notified of any such business transaction and of possible changes to the processing of your Personal Information in accordance with applicable law and the UPDATES TO THIS PRIVACY POLICY section. |
We may also share your Personal Information with other third parties at your direction or with your consent. Furthermore, by using the Services, you may elect to disclose Personal Information on the Services, including our directories, message boards, chat, profile pages, blogs, and other services to which you are able to post information and content (including, without limitation, Our Social Media), or through which you are able to send messages through the Services. Please note that any information you post or disclose in this context will become public and may be available to other users and the general public.
COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers may collect information automatically, including through cookies, pixel tags, and similar tracking technologies.
| Technology |
Purpose |
| Cookies |
Cookies are pieces of information stored directly on the device that you are using that allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other traffic data. We, our advertising partners, and our service providers may use the information for security purposes, to facilitate navigation, display information more effectively, engage in targeted advertising, conduct analytics, and personalize your experience.
We do not currently respond to browser do-not-track signals.
You can read more information about cookies at http://www.allaboutcookies.org/manage-cookies/index.html. |
| Local Storage Technologies |
These technologies provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications. |
| Pixel Tags |
Also known as web beacons and clear GIFs, pixel tags may be used to, among other things, track the actions of users of the Services (including email recipients), conduct targeted advertising, measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates. |
| Google Analytics |
We use Google Analytics to collect and analyze information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout |
SECURITY
We seek to use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the
CONTACTING US section below.
MARKETING CHOICES
You have choices regarding marketing-related communications. Where required by applicable law, we will ask for your prior opt-in consent. If you no longer want to receive marketing-related communications from us on a going-forward basis, you may opt out by following the unsubscribe instructions in any such message or by contacting us by email at
privacy@33mileradius.com. Please note that if you opt out of receiving marketing from us, we may still send you important administrative messages, from which you cannot opt out.
RETENTION PERIOD
We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained as outlined in this Privacy Policy unless a longer retention period is required or permitted by applicable law.
THIRD-PARTY SERVICES
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties. This includes any of our network partners and other third parties operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
THIRD-PARTY PAYMENT SERVICE
The Services may provide functionality allowing you to make payments to us using third-party payment services with which you have created your own account. When you use such a service to make a payment to us, your Personal Information will be collected by such third party and not by us and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s collection, use, and disclosure of your Personal Information.
USE OF SERVICES BY MINORS
The Services are not directed to individuals under the age of thirteen (13), and we do not knowingly collect Personal Information from individuals under 13.
JOB APPLICANTS
When you visit the careers portion of our Websites, we collect the information that you provide to us in connection with your job application. This includes but is not limited to business and personal contact information, professional credentials and skills, educational and work history and other information of the type that may be included in a resume. This may also include diversity information that you voluntarily provide. We use this to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, to monitor recruitment statistics and to respond to surveys. We may also use this information (i) to comply with relevant laws or to respond to subpoenas or warrants served on us, (ii) to protect and defend our or others’ rights or property, (iii) in connection with a legal investigation and (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy or our terms of use.
UPDATES TO THIS PRIVACY POLICY
The “
Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services.
CONTACTING US
If you have any questions about this Privacy Policy, please contact us at:
legalcounsel@ignitevisibility.com or 7700 Irvine Center Dr, Suite 430, Irvine, CA 92618.
